Home Home Jewelion Facebook Page

 

FAQ Page

Welcome to the FAQ page!

Below are some very popular FAQs for Jewelion.
For tips and tricks on how to play Jewelion, visit our Facebook landing page.

Why won't the game load?

  • Jewelion may not load on your computer for various reasons. The most popular is not having the latest Flash Player for your browser. Figuring out how to fix the issue differs whether you are on Windows 7, Windows 8, or Mac. If you would like to have Jewelion up and running on your computer, please review our Customer Support page to find some possible solutions.

 

All my other Flash games load! Why doesn't your game load?

  • Jewelion's Minimum System Requirement is Flash Player 16.0.0. Because our code runs on multiple platforms, such as mobile, we are constantly required to update our technology. Thus we always require the latest Flash Player for Facebook users to run the game.
  • Many other Flash games for Facebook can work with a far older version of the Flash Plug-In because they were made to run only as a web game.
  • If you have a computer running Windows 7 or 8, Jewelion should run fine on your system, but there are some hurdles to go through depending on how your computer and browser is configured. Please e-mail Customer Support for help if you would like us to work with you to get Jewelion running.

 

How come I didn't get my extra heart?

Earning Extra lives

There are two reasons why you may have not earned an extra life. First, in the Surge Challenge above, the heart is bound. Unless you break the bezel covering it, it will fall from the grid instead of flying up to your Extra Hearts. All you need is to smash it with your Surge Hammer!

Second, if you already have 6 lives and earn another, the heart will try to ascend to your Extra Lives but immediately fall down from the grid.

Every 100,000 points you should earn an extra heart. If your hearts ever go down to zero, Sobel will reinvigorate you with 3 hearts but, as his apprentice, you will lose 10% of your total Experience Points.

As you lose Exp, you will go down in Rank. Many players choose to take a hit on Score when their Lives go down to zero to get the three free lives. We advise never to lose your ranking. We have many things planned in the future for Jewelion that require you at least be the Rank of Archon: 2,000,000 points.

How do I charge the Surge Pool?

Charging Surge Pool

Knowing how to charge the Surge Pool is crucial to winning levels with greater ease. Every time you make a Match 4, the gemstones will fly to the Surge Pool on the left and power it up one gold bar at a time.

Once you have charged it 3 gold bars, you will have powered up the Rain Attack. To choose it, tap on the Rain Sign. To activate it, tap on the center of the pool when it zooms into the pool.

There are a total of 4 Surge Pool Attacks: Rain, Wave, Stream, and Storm. Each attack helps solve a particular level or helps achieve a certain goal. Try to experiment with the pool to discover your own techniques for beating your friend's score or completing a Surge Challenge!

 

Some levels are impossible to pass! How do I beat them?

Upgrade Button
Oftentimes we find players overlook the ability to upgrade their Power-Ups. Just select the Upgrade Button on the Menu Bar to view all your upgrades. For every level that you earn Star Points, you can spend those stars on upgrading your Surge Hammer, Lightning Bolt, Surge Bomb, or Swap Wand!
Upgrade Panel

The trick to passing each level can heavily rely on which Power-Ups you upgrade. Choose wisely. The more levels you play, the more Star Points you earn, and thus the more powerful your Power-Ups become.

On higher levels, it is absolutely necessary to plan your upgrades thoughtfully. If you want to change or experiment with upgrading, just press the Reset Button to get your Star Points back and try a different upgrade path.

 

How do I collect my gold earned from completing Daily Quests?

Daily Quests

When Jewelion first loads, you will always be presented with a summary of your Daily Quests. However, to collect your earnings for Completed Quests, you must open the Quests Panel! To do this, click on the Quest Button on the Menu Bar.

A gold coin will appear on the top-right of the Quests Button to let you know you have gold to collect.

Quests apply to both Day and Night modes. Quests are a great way to earn extra gold to pay for Power-Ups and Level Gates. Quests refresh every 24 hours upon completing them.

 

 

 


©Tangerine Pop, LLC, 2013 Privacy Terms of Service Support